Vitalia Academy
Vitalia Academy

Frequently asked questions

Choose a course, pay once through InstaPay, and study for 90 days from the moment you open your first lesson.

How do I pay for a course?

Order the course, then pay the shown amount through InstaPay within 24 hours and upload one screenshot of the payment. An administrator verifies every payment before access is granted.

When does my access start?

You get 90 days of access starting from the first time you open a lesson. Opening the course page or curriculum does not start the clock.

Can I see my payment screenshot after uploading it?

No. For privacy, uploaded payment screenshots are never shown again. Your order page confirms when we received it.

Can I request a refund?

For paid courses you can request a refund before you first open a lesson, or within 7 × 24 hours after first opening a lesson. Refund decisions and transfers are handled outside the website. Free courses are not refundable.

How do quizzes work?

Each quiz has a time limit that starts when you press Start. You need 70% to pass and have up to 3 submitted attempts, with 24 hours between failed attempts.

How do I get a certificate?

Complete every required lesson and pass every required quiz, including the final quiz. Certificates are valid for two years.